Frequently Asked Questions
Everything you need to know about our premium food products and delivery.
How do you ensure the freshness of my order during shipping?
We use temperature-controlled packaging and eco-friendly insulation for all perishable items to ensure they arrive at your doorstep in peak condition.
Where do you source your ingredients from?
Threshers partners directly with local farmers and sustainable suppliers to provide organic, non-GMO, and ethically sourced pantry staples.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, contact us within 48 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the integrity and freshness of our food products during transit.
Can I track my delivery in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress.
Are there any subscription options available?
We offer a 'Subscribe & Save' program where you can schedule recurring deliveries of your favorite items and receive a 10% discount on every order.